VIGNOBLES DE RAMATUELLE
GENERAL TERMS AND CONDITIONS
valid from
ARTICLE 1. PARTIES
These general terms and conditions apply between Vignobles de Ramatuelle, SCA, with a share capital of 50,102 euros, registered with the RCS of Frejus under number 783 104 722, with its registered office located at 597 route de Collebasse, 83350 Ramatuelle, France, phone: +33494555905, email: vignoblesderamatuelle@gmail.com, intra-community VAT number: FR 77 783 104 722, Takeaway License issued by XXX n°XXX, hereinafter referred to as “Vignobles de Ramatuelle” and any person, natural or legal, private or public law, registered on the Site, hereinafter referred to as “the Client”.
ARTICLE 2. DEFINITIONS
“Client”: Any person, natural or legal, private or public law, registered on the Site.
“Site Content”: Elements of any kind published on the Site, whether or not protected by intellectual property rights, such as texts, images, designs, presentations, videos, diagrams, structures, databases, or software.
“Vignobles de Ramatuelle”: Vignobles de Ramatuelle SCA in its capacity as the publisher of the Site.
“Internet User”: Any person, natural or legal, private or public law, connecting to the Site.
“Product”: Goods sold on the Site by Vignobles de Ramatuelle, mainly consisting of wines and spirits.
“Site”: Website accessible at the URL www.vignoblesderamatuelle.com, as well as sub-sites, mirror sites, portals, and related URL variations.
ARTICLE 3. SCOPE
The Site is freely and openly accessible to any Internet User. Browsing the Site implies acceptance by any Internet User of these general terms and conditions. Simple connection to the Site, by any means whatsoever, especially through a robot or browser, will imply full and complete acceptance of these general terms and conditions. When registering on the Site, this acceptance will be confirmed by ticking the corresponding box.
The Internet User acknowledges having fully understood and accepted them without restriction.
Ticking the aforementioned box will be deemed to have the same value as a handwritten signature by the Internet User. The Internet User acknowledges the evidential value of Vignobles de Ramatuelle’s automatic recording systems and, unless proven otherwise, waives the right to contest them in the event of a dispute.
These general terms and conditions apply to relations between the parties to the exclusion of all other conditions, especially those of the Internet User.
Acceptance of these general terms and conditions implies that Internet Users have the legal capacity necessary for this, or, failing that, that they have authorization from a tutor or curator if they are incapable, from their legal representative if they are minors, or that they hold a mandate if they act on behalf of a legal person.
ARTICLE 4. PURPOSE OF THE SITE
The Site’s purpose is to sell Products to Clients.
ARTICLE 5. ORDER PROCESS
5.1. Order
To place an order, Internet Users can select one or more Products and add them to their cart. The availability of the Products is indicated on the Site in each article’s description. When their order is complete, they can access their cart by clicking the appropriate button.
5.2. Order Validation by the Internet User
By reviewing their cart, Internet Users can verify the number and nature of the Products they have chosen and can check their unit price and total price. They can remove one or more Products from their cart.
If their order suits them, Internet Users can validate it. They will then access a form where they can enter their contact details by filling out the dedicated form with their personal information.
5.3. Payment by the Client
Once they have completed the form, Clients will be invited to check or modify their delivery and billing details and then invited to make their payment by being redirected to the secure payment interface bearing the mention “order with payment obligation” or any similar formula.
5.4. Order Confirmation by Vignobles de Ramatuelle
Once the payment has been received by Vignobles de Ramatuelle, they commit to acknowledging receipt to the Client electronically within a maximum of 24 hours. Within the same timeframe, Vignobles de Ramatuelle commits to sending the Client an email summarizing the order and confirming its processing, including all related information.
ARTICLE 6. PRICE – PAYMENT
6.1. Price
The applicable prices are those displayed on the Site on the day of the order. These prices can be modified at any time by Vignobles de Ramatuelle. The prices displayed are valid only on the day of the order and do not affect future orders.
The prices indicated on the Site are in euros, all taxes included, excluding delivery charges.
6.2. Payment Methods
The Client can make their payment by bank transfer, card, or check. Card payments are made via secure transactions provided by Caisse d’Epargne.
In the case of card payments, Vignobles de Ramatuelle has no access to any data regarding the Client’s payment methods. The payment is made directly to the bank.
In the case of payment by check or bank transfer, delivery times start from the date Vignobles de Ramatuelle cashes the payment.
6.3. Invoicing
Vignobles de Ramatuelle will send or make available an invoice to the Client electronically after each payment. The Client expressly agrees to receive invoices electronically.
6.4. Non-Payment
The agreed payment dates cannot be delayed for any reason, including in the event of a dispute.
Any amount not paid when due will result, without formal notice, in the application of late penalties calculated at a rate equal to 3 times the legal interest rate, without this penalty affecting the principal amount due.
Additionally, any late payment will result in a 40-euro collection fee being charged to the defaulting Client, immediate payment of all remaining amounts due regardless of the agreed terms, increased by a 20% penalty clause, and the possibility of unilaterally terminating the contract at the Client’s fault. This clause falls under the provisions of Article 1152 of the Civil Code, allowing the judge to reduce the penalty if deemed excessive.
6.5. Retention of Title
The Products sold remain the property of Vignobles de Ramatuelle until full payment of their price, in accordance with this retention of title clause.
ARTICLE 7. CLAIMS – WITHDRAWAL & WARRANTY
7.1. Customer Service
The Site’s customer service is accessible Monday to Friday from 9 am to 12 pm and from 2 pm to 6 pm at the following non-premium rate number: 0494555905, by email at xxx or by post at the address mentioned in Article 1 of these general terms and conditions. In the latter two cases, Vignobles de Ramatuelle commits to responding within 2 business days.
7.2. Waiver of Acceptance
Clients expressly waive the right to acceptance provided for in Article 1587 of the Civil Code.
7.3. Right of Withdrawal & Distance Selling
7.3.1. Conditions for Exercising the Right of Withdrawal
In accordance with current legislation on distance selling, the Client has a period of fourteen clear days to exercise their right of withdrawal without having to justify reasons or pay penalties, except, where applicable, return costs.
The period mentioned in the previous paragraph runs from either the day the distance contract is concluded for contracts relating to the provision of a service and/or the provision of digital content not supplied on a physical medium, or from the receipt of the good by the Client or a third party, other than the carrier, designated by them, for sales contracts of goods and service contracts including the delivery of goods.
In the case of an order for multiple goods delivered separately or an order for a good consisting of lots or multiple pieces whose delivery is spread over a defined period, the period runs from the receipt of the last good or lot or the last piece. For contracts providing for regular delivery of goods over a defined period, the period runs from the receipt of the first good.
When the fourteen-day period expires on a Saturday, Sunday, or public holiday or non-working day, it is extended to the next working day.
The decision to withdraw must be notified to Vignobles de Ramatuelle at the contact details mentioned in Article 1 of these general terms and conditions by means of an unambiguous statement. The Client has, for example, the possibility of using the standard form provided at the end of these general terms and conditions. In any case, Vignobles de Ramatuelle will send the Client an acknowledgment of receipt of the withdrawal as soon as possible by email.
7.3.2. Effects of the Right of Withdrawal
The Client returns or restitutes the products to the professional or any person designated by the latter, without undue delay and, at the latest, within fourteen days following the communication of their decision to withdraw.
When the right of withdrawal is exercised, the professional is required to reimburse the Client for all sums paid, as soon as possible and at the latest within fourteen days following the date on which this right was exercised. Where applicable, the professional may defer the reimbursement until recovery of the Products or until the Client has provided proof of the shipment of the Products, whichever occurs first. Beyond this, the amount due is, by right, productive of interest at the legal rate in force, as specified in Article L. 242-4 of the Consumer Code.
Where applicable, the professional reimburses using the same means of payment as that used by the Client for the initial transaction, unless the Client expressly agrees to another means of payment and provided that the reimbursement does not incur any costs for the Client. However, the professional is not required to reimburse additional costs if the Client has expressly chosen a more expensive delivery method than the standard delivery method offered.
The direct costs of returning the Product are borne by the Client. These costs are estimated at a maximum of XX euros if, due to its nature, the Product cannot normally be returned by post.
The Client’s liability is only engaged with regard to the depreciation of the Product resulting from handling other than that necessary to establish the nature, characteristics, and proper functioning of this Product.
The conditions, time limits, and procedures for exercising the right of withdrawal are set out in the standard form provided at the end of these general terms and conditions.
7.3.3. Exclusions from the Right of Withdrawal
The right of withdrawal does not apply, in particular, to contracts for:
- The supply of goods liable to deteriorate or expire rapidly;
- The supply of goods that have been unsealed by the Client after delivery and that cannot be returned for reasons of hygiene or health protection;
- The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations in the market beyond the professional’s control.
Similarly, the right of withdrawal does not apply to contracts executed in full by both parties at the Client’s express request before the latter exercises their right of withdrawal.
7.4. Termination of the Contract at the Client’s Initiative
The consumer Client may terminate the contract by registered letter with acknowledgment of receipt in case of exceeding the delivery date of the good by more than seven days. The Client will then be refunded the amounts incurred during the order.
This clause does not apply if the delivery delay is due to a force majeure event. In such a case, the Client agrees not to pursue Vignobles de Ramatuelle and waives the right to invoke the termination of the sale provided for in this article.
7.5. Warranties
7.5.1. Warranty Against Apparent Defects and Deficiencies
It is the Client’s responsibility to check the good condition of the Products upon delivery. This check should particularly cover the quality, quantities, and references of the Products as well as their conformity with the order. No claim will be considered after a period of three days from delivery. In any case, any claim concerning delivered packages will only be considered if the Client, who has the status of a trader, has made reservations with the carrier in accordance with Articles L. 133-3 et seq. of the Commercial Code.
7.5.2. Warranty Against Hidden Defects
7.5.2.1. Legal Warranties
Clients have a legal warranty of compliant delivery (Article 1604 of the Civil Code), a legal warranty against hidden defects (Articles 1641 et seq. of the Civil Code), and a safety warranty (Articles 1245 et seq. of the Civil Code).
Clients who are consumers also have a legal warranty of conformity (Articles L. 217-4 et seq. of the Consumer Code).
7.5.2.2. Return
To implement the warranty, the Client must return the product to Vignobles de Ramatuelle’s headquarters address, accompanied by an explanatory letter requesting either repair, exchange, or refund.
The return shipping costs are borne by the Client, except for consumer Clients implementing the conformity warranty of Articles L. 217-4 et seq. of the Consumer Code.
The consumer Client has a period of 2 years from the delivery of the good to act with the seller. As such, they can choose between repairing or replacing the Product, subject to the cost conditions provided for in Article L.217-9 of the Consumer Code. Finally, the Client is exempt from proving the existence of the Product’s lack of conformity during the 24 months following the delivery of said Product, except for second-hand goods.
Where applicable, the legal warranty of conformity applies independently of the commercial warranty.
When the consumer Client decides to implement the warranty against hidden defects, they can choose between rescinding the sale or reducing the sale price.
ARTICLE 8. DELIVERY
8.1. Delivery Charges
Delivery or availability charges will, in any event, be indicated to the Client before any payment and only apply to deliveries made within mainland France, including Corsica. For any other delivery location, the Client must contact customer service.
The delivery charges indicated on the Site are understood to be in euros, all taxes included.
8.2. Delivery Time
Orders are delivered by Post within XXX business days from the full receipt of the payment by Vignobles de Ramatuelle.
However, some products or certain order volumes may justify a delivery time exceeding XXX business days. This will be expressly mentioned to the Client when validating the order.
8.3. Damaged Package
In the event of delivery of a package that is visibly and obviously damaged, it is the Client’s responsibility to refuse it to enjoy the guarantee offered by the carrier. The Client must also inform the seller without delay, so that a new package can be prepared and sent to them upon receipt of the damaged package in return. In such a case, the delivery times mentioned above in these general terms and conditions will no longer apply.
8.4. Product Quality Degradation
Under no circumstances can Vignobles de Ramatuelle be held responsible for quality degradation of the Products and their packaging caused by transportation.
Once delivery is effective, the Client is solely responsible for the preservation of the products.
ARTICLE 9. PERSONAL DATA
As part of its service, Vignobles de Ramatuelle will process personal data of its Clients.
9.1. Data Controller Identity
The data controller for the collection and processing of data on the Site is Vignobles de Ramatuelle.
9.2. Data Protection Officer Identity
The Data Protection Officer is: XXX
9.3. Data Collected
9.3.1. Data Collected from Clients
As part of its contractual relationships, Vignobles de Ramatuelle may collect and process information from its Clients, namely: names, first names, function, company name, phone numbers, postal addresses, email addresses, contract history.
9.3.2. Purposes of Personal Data Collection
The data collected during the contractual relationship is subject to automated processing for the following purposes:
- Executing contractual commitments;
- Contacting Clients;
- Preventing any illegal or illicit activity;
- Enforcing the general terms and conditions;
- Initiating legal proceedings;
- Verifying Clients’ identity.
9.3.3. Legal Bases of Processing
The collected data is based on a contractual relationship.
9.3.4. Data Recipients
The data collected is only accessible to Vignobles de Ramatuelle within the strict limits necessary for fulfilling contractual commitments.
These data, whether individually or aggregated, are never freely viewable by a third person.
9.3.5. Personal Data Retention Period
Personal data collected is retained for the duration of the contractual relationship and for the time during which Vignobles de Ramatuelle’s liability may be engaged.
After the retention period, Vignobles de Ramatuelle commits to permanently deleting the data of the concerned persons without keeping a copy.
9.3.6. Security and Confidentiality of Personal Data
Personal data is kept under secure conditions, according to current technical means, in compliance with the General Data Protection Regulation and applicable national legislation.
Access to Vignobles de Ramatuelle’s premises is also secure.
9.3.7. Data Minimization
Vignobles de Ramatuelle may also collect and process any data voluntarily transmitted by its Clients.
Vignobles de Ramatuelle guides its Clients to provide strictly necessary personal data for fulfilling contractual commitments.
Vignobles de Ramatuelle commits to only retaining and processing data strictly necessary for its professional activities and will delete any non-useful data received as soon as possible.
9.4. Respect for Rights
Clients of Vignobles de Ramatuelle have the following rights regarding their personal data, which they can exercise by writing to Vignobles de Ramatuelle’s postal address or by filling out the online contact form.
9.4.1. Right to Information, Access, and Data Communication
Clients of Vignobles de Ramatuelle can access their personal data.
Due to the security and confidentiality obligation in processing personal data incumbent upon Vignobles de Ramatuelle, requests will only be processed if Clients provide proof of their identity, including a scan of their valid ID (in case of an online form request) or a signed photocopy of their valid ID (in case of a written request), both accompanied by the statement “I certify on my honor that the copy of this identity document is a true copy of the original. Made in ? on ?”, followed by their signature.
To assist them in their process, Clients can find here a sample letter created by the CNIL.
9.4.2. Right to Rectification, Deletion, and Right to be Forgotten
Clients of Vignobles de Ramatuelle can request the rectification, update, blocking, or deletion of their personal data, which may be inaccurate, erroneous, incomplete, or obsolete.
Clients of Vignobles de Ramatuelle can also define general and specific directives concerning the fate of their personal data after their death. Where applicable, the heirs of a deceased person can demand to take into account the death of their relative and/or proceed with the necessary updates.
To assist them in their process, Clients can find here a sample letter created by the CNIL.
9.4.3. Right to Object to Data Processing
Clients of Vignobles de Ramatuelle can object to their personal data being processed.
To assist them in their process, Clients can find here a sample letter created by the CNIL.
9.4.4. Right to Data Portability
Clients of Vignobles de Ramatuelle have the right to receive the personal data they provided to Vignobles de Ramatuelle in a transferable, open, and readable format.
9.4.5. Right to Restriction of Processing
Clients of Vignobles de Ramatuelle have the right to request that the processing of their personal data by Vignobles de Ramatuelle be limited. Thus, their data can only be kept and no longer used by Vignobles de Ramatuelle.
9.4.6. Response Time
Vignobles de Ramatuelle commits to responding to any access, rectification, or opposition request or any other additional information request within a reasonable timeframe that does not exceed 1 month from receipt of the request.
9.4.7. Complaint to the Competent Authority
If Clients of Vignobles de Ramatuelle consider that Vignobles de Ramatuelle does not comply with its obligations regarding their personal data, they can address a complaint or a request to the competent authority. In France, the competent authority is the CNIL, to which they can submit a request here.
9.5. Data Transfer
9.5.1. Transfer to Partners
Vignobles de Ramatuelle uses authorized service providers to facilitate the collection and processing of its Clients’ data. These service providers may be located outside the European Union.
Vignobles de Ramatuelle has ensured in advance that its providers have implemented adequate guarantees and strict conditions regarding confidentiality, use, and data protection, for example, via the US Privacy Shield.
Vignobles de Ramatuelle uses the following subcontractors:
Partner | Quality | Destination Country | Processing Performed | Guarantees |
---|---|---|---|---|
??? | ??? | ??? | ??? | ??? |
9.5.2. Transfer on Requisition or Judicial Decision
Clients also consent to Vignobles de Ramatuelle disclosing the collected data to any person, upon requisition by a state authority or judicial decision.
9.5.3. Transfer in the Context of a Merger or Acquisition
If Vignobles de Ramatuelle is involved in a merger, sale of assets, financing, liquidation, or bankruptcy, or in an acquisition of all or part of its business by another company, Clients consent to the data collected being transferred by Vignobles de Ramatuelle to this company and that this company operates the data processing referred to in these General Terms and Conditions of Service in place of Vignobles de Ramatuelle.
ARTICLE 10. RESPONSIBILITY OF VIGNOBLES DE RAMATUELLE
10.1. Nature of Vignobles de Ramatuelle’s Obligations
Vignobles de Ramatuelle commits to providing the care and diligence necessary to supply quality Products in accordance with the specifications of these General Terms and Conditions. Vignobles de Ramatuelle is only liable for an obligation of means concerning the services subject to these terms.
Although Vignobles de Ramatuelle ensures the best conditions of temperature, humidity, lying down, and darkness for the preservation of the Products, it is not possible to guarantee flawless quality of the Products, and its responsibility cannot be engaged in this respect. Deposit and level are a natural evolution over time, some bottles, especially from old vintages, may have suffered external degradations that do not affect the quality of their content.
Vignobles de Ramatuelle’s responsibility cannot be engaged in this respect.
10.2. Force Majeure – Client’s Fault
Vignobles de Ramatuelle will not be liable in the event of force majeure or the Client’s fault, as defined in this article:
10.2.1. Force Majeure
For the purposes of these general terms and conditions, any prevention, limitation, or disturbance of the Service due to fire, epidemic, explosion, earthquake, bandwidth fluctuations, failure of the access provider, failure of transmission networks, collapse of facilities, unlawful or fraudulent use of passwords, codes, or references provided to the Client, computer hacking, security failure attributable to the Site host or developers, flood, power outage, war, embargo, law, injunction, request or requirement of any government, requisition, strike, boycott, or other circumstances beyond Vignobles de Ramatuelle’s reasonable control will be considered as force majeure. In such circumstances, Vignobles de Ramatuelle will be relieved of its obligations to the extent of such prevention, limitation, or disturbance.
10.2.2. Client’s Fault
For the purposes of these General Terms and Conditions, any misuse of the Service, fault, negligence, omission, or failure by the Client or their agents, failure to comply with Vignobles de Ramatuelle’s advice on its Site, any disclosure or illicit use of the Client’s password, codes, and references, as well as the provision of incorrect information or the absence of updating such information in their personal space, will be considered as a fault of the Client. The implementation of any technical process, such as robots, or automatic requests, whose implementation would contravene the letter or spirit of these general terms and conditions, will also be considered as a fault of the Client.
10.3. Technical Problems – Hypertext Links
In case of impossibility of access to the Site, due to technical problems of any kind, the Client cannot claim damages and cannot pretend to any compensation. The unavailability, even prolonged and without any limiting duration, of one or more online services, cannot constitute prejudice for the Clients and cannot give rise to any damages and interests from Vignobles de Ramatuelle.
The hypertext links present on the Site can refer to other websites. Vignobles de Ramatuelle’s responsibility cannot be engaged if the content of these sites contravenes the legislations in force. Similarly, Vignobles de Ramatuelle’s responsibility cannot be engaged if the Internet User’s visit to one of these sites causes them harm.
In the current state of technology, the rendering of the representations of the Products offered for sale on this Site, notably in terms of colors or shapes, may vary significantly from one computer station to another or differ from reality depending on the quality of the graphical accessories and the screen or according to the resolution of the display. These variations and differences can in no way be imputed to Vignobles de Ramatuelle, which cannot, in any case, be held responsible for them.
10.4. Damages Payable by Vignobles de Ramatuelle
In the absence of contrary legal or regulatory provisions, Vignobles de Ramatuelle’s liability is limited to direct, personal, and certain damage suffered by the Client and related to the fault in question. Vignobles de Ramatuelle cannot, in any case, be held liable for indirect damages such as, notably, data loss, commercial prejudice, loss of orders, damage to brand image, commercial disturbance, and loss of profits or customers. Similarly, and within the same limits, the amount of damages and interests charged to Vignobles de Ramatuelle cannot, in any case, exceed the price of the ordered Product.
10.5. Hypertext Links and Site Content
The Site Content is published for information purposes, without guaranteeing accuracy. Vignobles de Ramatuelle cannot, in any case, be held liable for any omission, inaccuracy, or error contained in this information, which could be the cause of direct or indirect damage caused to the Internet User.
ARTICLE 11. INTELLECTUAL PROPERTY
11.1. Legal Protection of Site Content
The Site Content may be protected by copyright and database rights. Any representation, reproduction, translation, adaptation, or transformation, complete or partial, made illegally and without the consent of Vignobles de Ramatuelle or its rightful owners constitutes an infringement of the Books I and III of the Intellectual Property Code and may lead to legal proceedings for counterfeiting.
11.2. Contractual Protection of Site Content
The Internet User contractually agrees to Vignobles de Ramatuelle not to use, reproduce, or represent, in any way, the Site Content, whether or not protected by intellectual property rights, for any purpose other than reading them by a robot or browser. This prohibition does not apply to indexing robots whose sole purpose is to scan the Site content for indexing purposes.
ARTICLE 12. FINAL PROVISIONS
12.1. Applicable Law
These general terms and conditions are subject to the application of French law.
12.2. Modification of These General Terms and Conditions
These general terms and conditions can be modified at any time by Vignobles de Ramatuelle. The general terms and conditions applicable to the Client are those in force on the day of their order or connection to this Site, with any new connection to the personal space implying acceptance, where applicable, of the new general terms and conditions.
12.3. Disputes
Pursuant to Ordinance No. 2015-1033 of August 20, 2015, any disputes that may arise in the context of the execution of these general terms and conditions and whose solution could not be found previously amicably between the parties must be submitted to Medicys: www.medicys.fr.
Furthermore, the Client is informed of the existence of the online dispute resolution platform, accessible at the following URL address: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show
Any dispute relating to this contract or in connection with it will be settled by arbitration in accordance with the regulations of the Digital Institute of Arbitration and Mediation: www.fast-arbitre.com.
12.4. Entirety
The nullity of one of the clauses of this contract does not entail the nullity of the other clauses of the contract or the contract as a whole, which will retain their full effect and scope. In such a case, the parties shall, as far as possible, replace the invalid provision with a valid provision corresponding to the spirit and purpose of these terms.
12.5. Non-Waiver
The absence of exercise by Vignobles de Ramatuelle of the rights recognized to it by these terms shall in no case be interpreted as a waiver of asserting said rights.
12.6. Telephone Solicitation
The Client is informed that they have the possibility of registering on the opposition list to telephone solicitation at the address http://www.bloctel.gouv.fr/.
12.7. Language of These General Terms and Conditions
These general terms and conditions are offered in French.
12.8. Unfair Clauses
The provisions of these general terms and conditions apply subject to compliance with the mandatory provisions of the Consumer Code concerning unfair clauses in contracts concluded between a professional and a consumer.
ORDER CANCELLATION MODALITY
IN CASE OF DISTANCE SALE TO A CLIENT
In the case of distance selling, as defined by Article L. 221-1 of the Consumer Code, within fourteen days, including holidays, from the order or purchase commitment, the Client has the option to withdraw by registered letter with acknowledgment of receipt. If this period normally expires on a Saturday, Sunday, or public holiday or non-working day, it is extended to the next working day.
Any clause of the contract by which the client waives their right to withdraw from their order or purchase commitment is null and void. This article does not apply to contracts concluded under the conditions provided for in Article L. 221-2.
If you cancel your order, you can use the detachable form provided opposite.
ORDER CANCELLATION
Consumer Code art. L. 221-5
Conditions:
- Complete and sign this form
- Send it by registered letter with acknowledgment of receipt
- Use the address listed in Article 1
- Send it at the latest on the fourteenth day from the day of the order or, if this period normally expires on a Saturday, Sunday, or public holiday or non-working day, the next working day. I, the undersigned, hereby cancel the following order:
- Nature of the ordered goods or service: ……………………………………………………….
……………………………………………………………………………………………………………………………………
- Order date: …………………………………………………………………………………………………
- Order receipt date: ……………………………………………………………………………..
- Client’s name: …………………………………………………………………………………………………………..
- Client’s address: ………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………………
Client’s signature: